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Planning and Advice Associate - Greenwood Village, CO

Work from home Full-time role Hiring

Fidelity Investments is a leading financial services company, and they are seeking a Planning and Advice Associate to serve as a trusted partner for workplace and personal investment customers. The role involves engaging with clients to provide guidance on retirement and investment needs while developing relationship-building and consultative skills through structured training.

Responsibilities

  • As part of the Planning and Advice inbound and outbound call team, you will start your journey in our multi-stage development to a career in planning and advice where you will build relationships with 401(k) workplace participants and/or personal investment clients through planning and advice conversations
  • Guide clients using Fidelity’s planning tools, research, and investment solutions
  • Handle inbound service and consultative calls; conduct outbound outreach through warm opportunities and/or appointments
  • Introduce customers to appropriate business partners and set targeted planning appointments to help people create their path to financial well-being
  • Discuss market trends, investment concepts, and financial planning strategies
  • Manage and prioritize your day using Salesforce and internal systems

Skills

  • Strong client relationship and consultative experience
  • Experience with inbound/outbound warm leads and customer engagement
  • Interest or knowledge in financial services and retirement planning
  • Strong communication, technology, and time‑management skills
  • Ability and flexibility to work in a “hybrid” work setting, both at home and in office
  • Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire

Benefits

  • Paid support to obtain SIE, Series 7, and Series 66.
  • Tuition reimbursement available for future credentials.
  • Maternal and Parental Leave
  • Tuition Reimbursement
  • Student Loan Assistance
  • 401(K) 7% match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Paid Time off
  • Backup Dependent Care
  • Charitable match
  • Concierge Services
  • Bonus or other variable compensation
  • Comprehensive health care coverage and emotional well-being support
  • Market-leading retirement
  • Generous paid time off and parental leave
  • Charitable giving employee match program
  • Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Company Overview

  • Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. It was founded in 1946, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.fidelity.com.
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