Apache Interpreter

Job Description:

• The Apache Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Apache and English speakers.
• The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• The interpreter processes information quickly, concisely and recognizes sensitive cultural differences.
• The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices.
• The interpreting sessions may involve simple or complex, technical or non-technical subjects.

Requirements:

• Fluency in Apache and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.
• Ability to read and write the requested languages - highly preferred.

Benefits:

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.

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