Automotive Service Appointment Coordinator
About the position Sheehy Auto Stores, a 2025 Top Workplace recognized by the Richmond Times-Dispatch and The Washington Post, is hiring a Service Appointment Coordinator to join our growing service team. With 25+ locations and top automotive brands, we believe great people drive great results.
Responsibilities
- Schedule and confirm service appointments
- Communicate with customers via phone, online, and chat
- Follow up after service visits to ensure satisfaction
- Support service team efficiency and customer engagement
Requirements
- Strong computer skills (Outlook, Excel, Word; dual screens a plus)
- Excellent customer service and communication skills
- Reliable, detail-oriented, and eager to learn
- Valid driver’s license and clean driving record
Benefits
- \$17/hour + monthly performance bonus
- \$500 Sign-On Bonus (\$250 after 30 days, \$250 after 6 months)
- Potential hybrid work option after 60 days (based on performance)
- Health, Dental & Vision Insurance
- PTO starting day one
- Paid training & career advancement
- 401(k) with profit sharing
- Paid maternity & paternity leave (after 1 year)
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