Design Research Manager

Work from home Full-time role Hiring

Job Description:

Guide the evolution of Think Company’s Design Research practice, shaping standards, frameworks, and methodologies
Lead and mentor researchers and senior practitioners, supporting their growth as both researchers and consultants
Ensure research engagements are high-quality, client-centered, and aligned with business outcomes
Partner with Delivery leadership to identify risks, support complex engagements, and strengthen project outcomes
Collaborate with Business Development teams on proposals, pitches, and research scoping for new opportunities
Develop reusable frameworks, playbooks, and tools that improve research consistency and efficiency
Promote responsible use of AI-enabled tools and emerging research methods to enhance research impact.

Requirements:

A track record of leading complex design research initiatives that inform product, service, or strategy decisions
Experience managing and mentoring researchers, including supporting professional growth and performance development
Strong knowledge of qualitative and quantitative research methods and when to apply them effectively
A consultative mindset and the ability to advise senior stakeholders using evidence-based insights
Ability to connect research strategy to measurable product, service, or business outcomes
Strong communication skills and comfort navigating complex client environments
Curiosity about evolving tools and technologies, including AI and how it can enhance research workflows.

Benefits:

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