Leave Management Ability Analyst - Hybrid
The Hartford is an insurance company committed to making a difference and helping customers rebuild their lives after unexpected events. The Leave Management Analyst investigates claims to determine benefits eligibility and collaborates on return-to-work plans while ensuring compliance with corporate standards and regulations.
Responsibilities
- Collaborate with internal and external stakeholders to gather and communicate information related to leave management claims
- Deliver exceptional customer service through clear, professional written and verbal communication
- Analyze information, apply critical thinking, and make sound, data-driven decisions
- Use business knowledge and technical expertise to make ethical, informed judgments under management guidance
- Maintain a strong focus on meeting the needs and expectations of customers
- Contribute to a positive, inclusive team environment aligned with diversity and inclusion initiatives
- Ensure compliance with company standards, policies, and applicable regulatory requirements
Skills
- High School Diploma or GED required
- Strong organizational and time management skills
- Excellent problem-solving and critical thinking abilities
- Professional verbal and written communication skills
- Detail-oriented with a commitment to accuracy and quality in a fast-paced environment
- Ability to work effectively within a structured team setting
- Continuous improvement mindset
- Proficiency in Microsoft Office and ability to navigate multiple systems simultaneously
- Associate's or Bachelor's degree preferred
- 1+ years of claims experience preferred
- FMLA/Statuary Leave experience preferred
- Knowledge of medical terminology is a plus
Benefits
- Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
Company Overview