Experienced Energy Services Data Entry Specialist - Remote Full-Time Opportunity at arenaflex | Making a Difference Through Community Services

About arenaflex

arenaflex stands as a beacon of hope and progress in the human services landscape, dedicated to fostering positive change and enhancing the quality of life for individuals and families across communities. Our commitment to holistic well-being, community growth, and transformative service delivery has positioned us as a leader in addressing critical needs and creating lasting impact. At arenaflex, we believe in the power of dedicated professionals who share our vision of building stronger, more resilient communities through compassionate service and data-driven excellence.

The Opportunity

arenaflex is seeking a highly skilled and motivated Energy Services Data Entry Specialist to join our dynamic team remotely. This full-time position represents a unique opportunity to contribute directly to our mission of supporting vulnerable populations through comprehensive energy assistance programs. As a critical member of our operations team, you will play a pivotal role in ensuring the accurate management and processing of client data that directly impacts the delivery of essential services to those in need.

Position Overview

The Energy Services Data Entry Specialist at arenaflex will be responsible for maintaining organized, accurate, and up-to-date digital files that form the backbone of our energy services programs. This remote position requires meticulous attention to detail, proficiency with multiple database systems, and a deep understanding of the sensitive nature of client information. You will be the guardian of data integrity, ensuring that our service delivery remains seamless, compliant, and responsive to the needs of our diverse client population.

Key Responsibilities

• Input and maintain comprehensive client status records in the Statewide Client Service Center, ensuring the current production pipeline is accurately reflected and consistently updated
• Monitor and respond to program emails, diligently logging all documents and communications in the Monday.com platform to maintain clear communication channels
• Strictly adhere to program guidelines for all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, and other specialized platforms
• Maintain meticulously organized digital and paper participant files in full compliance with agency standards and funder requirements
• Collaborate effectively with program staff to enhance communication consistency and service delivery quality across all energy assistance programs
• Provide comprehensive clerical support, including filing, mail preparation, phone coverage, and other administrative tasks as needed
• Maintain consistent availability for remote work requirements, promptly responding to emails, attending virtual meetings, and performing regular duties as assigned
• Participate actively in all required staff meetings, supervision sessions, training programs, and contractual obligations
• Complete all mandatory agency training and relevant professional development activities to maintain current knowledge of energy assistance programs
• Uphold the highest standards of confidentiality in all aspects of data handling and client information management
• Perform additional related tasks as required to support the successful operation of the energy services department

Qualifications & Skills

Essential Requirements

• Associate degree from an accredited institution or equivalent combination of education and professional experience
• A minimum of two years of experience in human services, data management, or a closely related field
• Demonstrated experience working with diverse individuals and families, particularly those with low incomes and complex needs
• Proficiency in database management and data entry systems with exceptional attention to detail and accuracy
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively
• Excellent written and verbal communication skills suitable for professional interactions with colleagues and external partners
• Ability to maintain strict confidentiality and handle sensitive information with appropriate discretion
• Self-motivated professional capable of thriving in a remote work environment with minimal supervision
• Strong problem-solving skills and the ability to adapt to changing program requirements and technology updates
• Proficiency with standard office software including Microsoft Office suite and similar productivity tools

Preferred Qualifications

• Bilingual proficiency in Spanish and English to better serve our diverse client population
• Prior experience with specific energy assistance programs such as LIHEAP or HEARTWAP
• Familiarity with human service case management systems and database platforms
• Experience with Monday.com or similar project management and collaboration platforms
• Knowledge of funder reporting requirements and compliance standards for human service programs

Career Growth & Development

arenaflex is committed to the professional development and career advancement of our team members. As an Energy Services Data Entry Specialist, you will have access to numerous growth opportunities including specialized training in energy assistance programs, data management certifications, and leadership development programs. Our tuition remission benefit empowers you to pursue further education while our comprehensive training programs ensure you stay at the forefront of industry best practices and program developments.

Work Environment & Culture

At arenaflex, we pride ourselves on fostering an inclusive, supportive, and mission-driven work culture. As a remote team member, you'll be part of a collaborative virtual environment that values flexibility, work-life balance, and meaningful contribution. Our team is united by a shared passion for making a difference, and we actively promote a culture of recognition, professional growth, and mutual respect. Regular virtual team-building activities, professional development sessions, and open communication channels ensure that even remote team members feel fully connected to our mission and community.

Compensation & Benefits

arenaflex offers a comprehensive benefits package designed to support your well-being and financial security while you make a meaningful impact in our community:

• Health Insurance: Comprehensive medical, dental, and vision insurance options with competitive premiums
• Financial Wellness: Flexible Spending Account (FSA) options for healthcare and dependent care expenses
• Work-Life Balance: Generous Paid Time Off (PTO) policy including vacation, sick leave, and holidays
• Flexible Work Arrangements: Fully remote work opportunities with hybrid options available
• Student Loan Support: Student loan repayment assistance and forgiveness program guidance
• Education Benefits: Tuition remission program for continuing education and professional development
• Retirement Security: Employer-sponsored retirement plan with matching contributions
• Pet Care: Pet insurance options to support your furry family members
• Employee Discounts: Exclusive discounts on products, services, and local entertainment

Why Join arenaflex?

When you join arenaflex, you're not just taking a job—you're becoming part of a movement dedicated to creating positive change in our community. Our work directly impacts the lives of vulnerable families, helping them access essential energy services and achieve greater stability. As a team member, you'll gain valuable experience in human services administration, data management, and program operations—all while contributing to meaningful social impact. Our collaborative environment, professional development opportunities, and comprehensive benefits package ensure that your career with arenaflex is both personally fulfilling and professionally rewarding.

Apply Today

arenaflex is actively seeking passionate and dedicated professionals to join our team. If you're ready to make a difference while developing your career in human services data management, we encourage you to apply now. This remote full-time position offers the flexibility to work from home while contributing to our mission of supporting communities through comprehensive energy assistance programs.

Join us at arenaflex and experience a workplace that values your contribution, supports your growth, and allows you to make a meaningful difference every day. Apply now to become part of our team of changemakers dedicated to building stronger, more resilient communities through accessible energy services and compassionate support.