Growth Chief of Staff

About Lago At Lago, we're on a mission to make Monetization simpler for tech companies. As the leading open-source billing platform, we help businesses build flexible pricing models and scale with confidence. We've raised over $22 million in funding from top-tier investors including Y Combinator and FirstMark. Our platform has garnered around 10K stars on GitHub, a testament to our active and growing developer community. Companies such as PayPal, CoreWeave, Synthesia, and Mistral.ai choose Lago for their billing. And we have barely spent any money on Marketing or Ads so far. We're a team of ambitious, focused individuals who solve hard problems with excellence and accountability. At Lago, we value reliability and proactivity. We trust each other to own tasks, drive them to completion, and continuously improve them. While we encourage you to try fast and "fail fast", we also expect you to learn fast: make mistakes, but don't make the same one twice.

Overview

We are looking for a Growth Chief of Staff to take founder-defined priorities and turn them into shipped systems. Someone who can operate across GTM, ops, and growth without needing a playbook handed to them. This is not a fixed-scope role. Priorities shift. New problems emerge. What does not change is the expectation: you see what needs doing, own it, ship it, and turn it into a self-improving system. What You'll Be Doing Examples of projects: Build and own account outreach and nurturing motions from scratch Improve website conversion and CRM handoff processes Manage press, social, and brand projects around founder-led priorities Build dashboards, alerts, and operating cadences that keep the team moving, accountable, and improving Turn founder-led motions into campaigns, workflows, and repeatable playbooks Use AI tools and automation, while keeping humans in the loop when necessary Who You Are You take the owner seat. When a founder drops a half-formed idea, you do not wait for a follow-up. You turn it into a plan, identify what is missing, and own the outcome. You thrive on shifting priorities. This role will change shape as Lago grows. You're not looking for a rigid job spec. You're energized by being handed a new problem, figuring out the approach from scratch, and driving the impact. You communicate before you're asked. You share what you're working on, where things stand, and when something isn't working. Proactively, without needing a check-in to prompt you. You're curious and hands-on about technical and AI products. You don't need to be an engineer. But when you're evaluating a company, you read the docs, try the product, and build prototypes or workflows to understand it deeply. You understand what an API, a webhook, or an MCP is, or you can figure out a new technical concept quickly and explain why a customer would use it. That curiosity and builder-first mindset are non-negotiable. You're ruthless about what actually matters. You can look at five possible projects and correctly identify the one that moves the needle this week. You don't confuse activity with impact. Who You're Not Someone who arrives wanting to audit everything and start fresh. The priority is to double down on what already works. A strategist who produces decks. You produce shipped things. Someone focused on inputs. Outputs and impact are the north stars. Someone easily overwhelmed by things they have never done before or technical concepts. It has never been easier to learn new skills. Requirements 5+ years of experience in Growth Ops, GTM Ops, RevOps, BizOps, or a Founder's Office role with genuine GTM ownership Proven track record of building workflows, dashboards, and operating cadences, not just coordinating them Experience breaking down undefined problems: taking a business need and turning it into prioritized workstreams, aligned teams, clear steps, shipped outcomes, and feedback loops Comfortable with CRM, automation, and project management tooling, and curious enough to figure out what you haven't used before Enough marketing and business intuition to understand audience, timing, and messaging Nice to have Experience in B2B SaaS, developer tools, or technical infrastructure environments Exposure to API-driven products, usage-based pricing, or billing business models French language skills Why Join Lago? Work with top-tier international talent: Join a team that values excellence, slope over intercept, and accountability. We have convinced top-tier investors and companies to trust us with mission-critical systems like billing. We have 12+ nationalities on the team and are building a global company with a global culture. Shape the future of monetization and fintech: The world is changing. Monetization systems are shifting with AI, and you will be at the forefront of this revolution. Fully remote with frequent trips to the US: Work from anywhere in Europe Competitive package: Competitive salary and stock options Make an impact: Your work will directly shape how customers like Mistral, Groq, Synthesia, and established enterprises monetize and grow. Location type: Remote Primary Location: Remote Europe Team: GTM Work Type: Full-time / Permanent Contract (Applicants must be based in Europe for this role. Applications from other locations will not be considered.) Apply To This Job