Product Management Associate – Product Coordinator

Wolters Kluwer is looking for a Product Management Associate to act as team coordinator supporting MEMP product managers and the Director of the MEMP Business Unit. This entry-level position involves collaborating with various cross-functional teams and contributing to the success of the MEMP portfolio through project management and operational support.

Responsibilities

• Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, maintain overall MEMP calendar, coordinate and track budgets and regularly report project status to team
• Provide direct operational and administrative support to the Director and the Director’s leadership team, ensuring priorities, deliverables, and communications are effectively coordinated
• Create and manage operational checklists to support repeatable execution and reduce errors across teams
• Champion documentation templates: maintain updates, meeting notes, and documentation related to products in Confluence while also organizing and maintaining files on Health – MEMP SharePoint
• Identify, implement, and support group adoption of process improvements
• Collaborate with other team coordinators to create, review, and update internal Standard Operating Procedure (SOP) documentation, support teams in implementation of SOPs
• Process invoices and track spending against line-items using spreadsheet software in coordination with the full team
• Maintain regular reporting on market penetration, sales, and analytics and synthesize market updates
• Utilize internal systems for product record creation and communication of critical product identifiers, pricing, and availability across sales channels
• Respond to Customer Support requests for information within the same day
• Assist team with research initiatives, defining yearly priorities, coordinating interviews, communicating with participants, processing honoraria, organizing notes, and tracking results

Skills

• College degree (BA/BS) required; or equivalent experience
• Strong project management and time management practices and understanding of related tools
• Analytical skills with ability to make sound decisions backed up by data
• Six months+ experience interning or working in business environment or academic offices
• Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work
• Accepts increasing responsibility for assignments
• Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines
• Conducts work with integrity, professionalism, and accountability
• Takes a proactive, logical and systematic approach to solving problems and contributes potential solutions that add value for the internal team and customers
• Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes
• Identifies and proposes operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs
• Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone
• Solid knowledge of Excel formulas and functions, including pivot tables
• Interest in Medical Education and Medical Practice product markets

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Company Overview

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