Financial Aid Advisor
Hult International Business School is seeking a Financial Aid Advisor for its Boston campus. The role involves administering financial aid programs, advising students on aid options, and ensuring compliance with relevant regulations.
Responsibilities
- Provide direct support and counseling to students and families regarding financial aid eligibility, application procedures, aid awards, and financial planning
- Review and process financial aid applications in accordance with federal, state, and institutional policies
- Utilize the Regent Education financial aid management system for processing aid and maintaining accurate records
- Assist in the packaging, awarding, and reconciliation of student financial aid
- Collaborate with the Director to identify process improvements and maintain compliance with all relevant regulations
- Support outreach initiatives such as financial aid workshops, orientations, and webinars
- Maintain knowledge of current federal and state regulations and institutional policies affecting financial aid
- Provide support in audits and reporting processes as needed
Skills
- Bachelor's degree from an accredited institution
- 1–3 years of professional experience in a financial aid or student services role
- Prior experience working in a higher education setting with diverse student populations
- Strong interpersonal and communication skills with a commitment to excellent customer service
- Experience working with student information systems and CRM platforms (such as Salesforce) to load, extract, or reconcile student and course data, including familiarity with data formatting requirements for system
- Detail-oriented with strong organizational and problem-solving abilities
- 2+ years of professional experience in higher education and federal aid administration
- Demonstrated experience using Regent Education (Regent Award) and other Department of Education systems, including NSLDS, COD, FSA Partner Connect and/or the FAFSA Partner Portal
- Proficiency in Microsoft Excel, including experience with data management tasks such as filtering, sorting, and formula-based reconciliation
- Familiarity with VA educational benefits and related processing requirements, or experience with the VA Enrollment Management certification system
- Experience with data reporting and reconciliation tasks
Benefits
- Commitment to professional growth: robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- Exciting business travel opportunities
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits including a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run resource groups
- Robust Employee Assistance Program
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
- Discounts at local venues and businesses
- Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
Company Overview