Remote Benefits Representative – Full‑Time Benefits Administration & Data Entry Specialist at arenaflex

About arenaflex

arenaflex is a leading, privately‑owned retailer and lifestyle brand that has built a reputation for delivering high‑quality home décor, furnishings, and accessories to millions of customers across the United States. With a strong commitment to community, sustainability, and employee development, arenaflex has expanded its footprint beyond brick‑and‑mortar stores to include a robust remote workforce that supports core corporate functions such as Human Resources, Benefits Administration, and Data Management. As a forward‑thinking organization, arenaflex embraces technology, encourages innovative thinking, and fosters a collaborative culture where every team member can thrive.

Position Overview

arenaflex is seeking a detail‑oriented, self‑motivated Benefits Representative to join our corporate Benefits Office on a full‑time, remote basis. In this role, you will serve as the primary liaison between arenaflex employees, external benefit providers, and internal stakeholders, ensuring that all health, dental, vision, life, long‑term disability (LTD), flexible spending, and retirement plans are administered accurately and efficiently. This position blends traditional benefits administration with data‑entry expertise, requiring a balance of analytical precision, strong communication skills, and a genuine passion for helping colleagues navigate their benefits options.

Key Responsibilities

Benefits Processing & Administration

• Process enrollment, changes, and termination for health, dental, vision, life, LTD, and flexible spending accounts (FSAs) with a focus on accuracy and timeliness.
• Manage special enrollment events, such as qualifying life events (QLEs) and open enrollment periods, ensuring compliance with internal policies and regulatory requirements.
• Coordinate 401(k), Non‑Qualified Deferred Compensation (NQDC), and IRA enrollments, including plan documentation, employee communications, and vendor liaison.
• Generate weekly and monthly flexible spending reports, reconcile balances, and address any discrepancies with vendors or employees.
• Respond to employee inquiries regarding benefits eligibility, claim status, and coverage details, providing clear and empathetic guidance.
• Assist with COBRA administration, ensuring proper notice, documentation, and premium collection for former employees.
• Maintain and update benefits master files, plan documents, and employee records in the HRIS system.

Data Entry & System Management

• Enter and validate benefits data in the HRIS (preferably SAP SuccessFactors or equivalent) with a high degree of accuracy.
• Perform regular audits of benefits data to identify and correct inconsistencies, ensuring compliance with ERISA, HIPAA, and other applicable regulations.
• Develop and maintain standard operating procedures (SOPs) for benefits data entry, reporting, and documentation.
• Collaborate with the HRIS team to troubleshoot system issues, test enhancements, and implement new functionalities.

Reporting & Analysis

• Prepare monthly, quarterly, and annual benefits utilization reports for senior leadership, highlighting trends, cost drivers, and opportunities for plan optimization.
• Support the Benefits Director in preparing presentations for board meetings, shareholder updates, and external audits.
• Analyze employee feedback on benefits programs and recommend improvements to increase participation and satisfaction.

Cross‑Functional Collaboration

• Partner with Payroll, Finance, and Legal teams to ensure seamless integration of benefits deductions, tax reporting, and compliance initiatives.
• Serve as a point of contact for external benefit carriers, brokers, and third‑party administrators, fostering strong professional relationships.
• Assist in the onboarding of new hires by delivering benefits orientation sessions and guiding them through enrollment processes.
• Provide training and mentorship to junior benefits staff and other HR colleagues on benefits policies and data‑entry best practices.

Essential Qualifications

• 2–3 years of hands‑on experience in benefits administration, covering health, dental, vision, life, LTD, FSA, and retirement plans.
• Demonstrated knowledge of 401(k) regulations, ERISA, HIPAA, and COBRA compliance.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience using HRIS platforms—SAP SuccessFactors preferred.
• Exceptional attention to detail with a proven track record of accurate data entry and record‑keeping.
• Strong written and verbal communication skills, capable of translating complex benefits information into clear, user‑friendly language.
• Ability to manage multiple priorities, meet strict deadlines, and work independently in a remote environment.
• High school diploma or equivalent required; a bachelor’s degree in Human Resources, Business Administration, or a related field is a plus.

Preferred Qualifications & Additional Skills

• Certification such as Certified Employee Benefits Specialist (CEBS) or Professional in Human Resources (PHR) enhances candidacy.
• Experience with benefits analytics tools or data visualization software (e.g., Tableau, Power BI).
• Familiarity with payroll integration processes and the ability to troubleshoot cross‑system discrepancies.
• Demonstrated problem‑solving abilities and a proactive approach to process improvement.
• Comfort with remote collaboration tools (Zoom, Microsoft Teams, Slack) and a self‑starter attitude.

Core Competencies

• Analytical Thinking: Ability to interpret benefits data, identify trends, and recommend actionable solutions.
• Customer Service Orientation: Empathetic and responsive support for employees navigating benefits choices.
• Organizational Skills: Efficiently manage documentation, deadlines, and multiple concurrent projects.
• Integrity & Confidentiality: Safeguard sensitive employee information in accordance with privacy regulations.
• Team Collaboration: Work effectively with cross‑functional partners to achieve shared goals.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a Benefits Representative, you will have access to:

• Mentorship from senior HR leaders and the Benefits Director.
• Tuition reimbursement for HR‑related certifications and degree programs.
• Regular webinars and workshops on emerging benefits trends, compliance updates, and HR technology.
• Opportunities to lead special projects, such as benefits communication campaigns or system implementation initiatives.
• A clear career pathway toward senior benefits analyst, benefits manager, or HR business partner roles within arenaflex.

Work Environment & Culture at arenaflex

arenaflex prides itself on a culture that blends professionalism with a warm, community‑focused spirit. Remote employees enjoy:

• A flexible schedule that supports work‑life balance, including occasional weekend or holiday coverage as needed.
• A collaborative virtual workspace where ideas are shared openly and contributions are recognized.
• Regular virtual team‑building events, wellness challenges, and an employee assistance program (EAP) to promote mental and physical health.
• Access to an on‑site health clinic network and pharmacy partners for personal convenience.
• A competitive compensation package that reflects experience and performance.

Compensation, Perks & Benefits

• Hourly wage ranging from $20 to $30, commensurate with experience and expertise.
• Comprehensive medical, dental, and vision coverage for you and eligible dependents.
• Life insurance and long‑term disability protection.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) plan with company match, plus NQDC and IRA options.
• Paid time off (PTO) and paid holidays, with additional paid vacation days based on tenure.
• Employee discount on arenaflex merchandise and exclusive shopping events.
• Wellness stipend, employee assistance program, and access to on‑site health services where applicable.

Application Process

To be considered for this role, please submit a concise cover letter that outlines your specific interest in the Benefits Representative position, highlights relevant experience, and states your compensation expectations. Include an up‑to‑date résumé and a list of professional references. Applications that do not meet these requirements may not be reviewed.

Why Join arenaflex?

If you are passionate about benefits administration, enjoy working in a dynamic, remote environment, and want to make a tangible impact on the well‑being of a large, diverse workforce, arenaflex offers the platform to grow your career while contributing to a company that values its people as its greatest asset. Join us and become part of a team that is dedicated to excellence, innovation, and community.

Apply Now – Start Your Journey with arenaflex!